A letter from Amazon to Linn:
As previously advised, your Amazon.co.uk account has been closed, as it has come to our attention that this account is related to a previously blocked account. While we are unable to provide detailed information on how we link related accounts, please know that we have reviewed your account on the basis of the information provided and regret to inform you that it will not be reopened.
Please understand that the closure of an account is a permanent action. Any subsequent accounts that are opened will be closed as well. Thank you for your understanding with our decision.
I appreciate this is not the outcome you hoped for and apologize for any disappointment this may cause.
Executive Customer Relations
Linn’s only ever had one Amazon account, which is now erased permanently, her books taken away, her Kindle wiped. Amazon refuses to tell her why. Amazon is awesome.