Kyle Vanhemert interviewed Jesse Dorogusker, formerly of Apple and now the head industrial designer at Square, for Wired:
It’s a small detail, but on such a simple device, shrinking that gap between the two parts of the enclosure has a significant effect. It makes the device seem more substantial, more considered, and generally higher quality. And yet, even after months of toiling on custom components to make the new Reader the most elegant credit card processing device in existence, Dorogusker still sees the product through the eyes of a Cupertino-bred perfectionist. He holds the new Reader between his fingers, pausing for a moment while he considers his creation. “I’d love to get rid of that seam.”
Never stop going forward.